Privacy Policy
Privacy Notice
Last updated: May 26, 2024
This privacy notice for Ajer ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Download and use our mobile application (Ajer), or any other application of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at [email protected].
Summary of Key Points
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.
- Do we process sensitive personal information? We don't sell or use any personal or sensitive user data from your device.
- Do we use your camera or microphone? We don't need to use your microphone or camera.
- Do we collect any images? We don't collect any images from our users.
- Do we receive information from third parties? We do not receive any information from third parties.
- How do we process your information? To provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with law. We process your information only when we have a valid legal reason.
- How do we keep your information safe? We have organizational and technical safeguards in place. However, no electronic transmission or storage can be guaranteed 100% secure.
- What are your rights? Depending on your location, applicable privacy laws may grant you certain rights regarding your personal information.
- How do you exercise your rights? The easiest way is by filling out our data subject request form: here, or by contacting us.
1. What Information Do We Collect?
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register, express interest in our products and Services, participate in activities, or contact us. This may include: names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, authentication data, billing addresses, and debit/credit card numbers.
Sensitive Information: We do not process sensitive information.
Payment Data: We may collect data necessary to process your payment, such as your payment instrument number and security code. All payment data is stored by our payment processor.
Social Media Login Data: We may offer registration using your social media account (e.g., Facebook, Twitter). We will collect the profile information described in the "Social Logins" section below.
Application Data: If you use our app(s), we may collect (with your permission): geolocation information, mobile device access (bluetooth, storage, etc.), mobile device data (device ID, model, OS, IP address), and push notifications. You can change permissions in your device settings.
Automatically collected: Some information — such as IP address, browser and device characteristics, operating system, language preferences, and usage data — is collected automatically via cookies and similar technologies, primarily for security, operation, and analytics.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- To facilitate account creation, authentication, and management.
- To deliver and facilitate the requested services.
- To respond to inquiries and offer user support.
- To send administrative information and updates to our terms and policies.
- To fulfill and manage orders, payments, returns, and exchanges.
- To enable user-to-user communications.
- To request feedback and send marketing or promotional communications (you may opt out anytime).
- To protect our Services, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience.
- To comply with legal obligations and respond to legal requests.
3. When and With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations and with specific third parties.
- Business Transfers. In connection with any merger, sale of company assets, financing, or acquisition of all or part of our business.
- Google Maps Platform APIs. We may share information with certain Google Maps Platform APIs. We obtain and cache your location on your device; you may revoke consent anytime by contacting us.
- Affiliates. We may share information with our affiliates, requiring them to honor this privacy notice.
- Business Partners. To offer you certain products, services, or promotions.
- Other Users. Information you share publicly (such as comments or contributions) may be viewed by all users and may remain available outside the Services.
- Offer Wall. Third-party "offer walls" may share a unique identifier (such as your user ID) to prevent fraud and credit your account with rewards.
4. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and similar tracking technologies (like web beacons and pixels) to collect and store your information. Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice below.
5. How Do We Handle Your Social Logins?
In Short: If you register or log in using a social media account, we may have access to certain information about you.
We will receive certain profile information from your social media provider — often your name, email address, friends list, and profile picture. We use this information only for the purposes described in this notice. We do not control, and are not responsible for, other uses of your information by your third-party social media provider.
6. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice, unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if not possible (e.g., stored in backup archives), securely store and isolate it from further processing until deletion is possible.
7. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures. However, no electronic transmission over the Internet or storage technology can be guaranteed 100% secure. Transmission of personal information to and from our Services is at your own risk; please access the Services within a secure environment.
8. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18, or that you are the parent/guardian of a minor and consent to their use. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to delete such data. Contact us at [email protected] if you become aware of any such data.
9. What Are Your Privacy Rights?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: You may withdraw consent at any time by contacting us. This will not affect the lawfulness of processing before withdrawal.
Opting out of marketing: You can unsubscribe at any time via the unsubscribe link in our emails or by contacting us. We may still send service-related messages.
Account information: You can review, change, or terminate your account by logging into your settings or contacting us. Upon termination we will deactivate or delete your account, though we may retain some information to prevent fraud, troubleshoot, or comply with legal requirements.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile systems include a Do-Not-Track ("DNT") feature. As no uniform technology standard for recognizing DNT signals has been finalized, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will inform you in a revised version of this notice.
11. Do California Residents Have Specific Privacy Rights?
In Short: Yes — California residents are granted specific rights regarding access to their personal information. Under California's "Shine The Light" law, residents may request, once a year and free of charge, information about categories of personal information disclosed to third parties for direct marketing. California residents under 18 with a registered account may request removal of data they publicly posted. To make such a request, contact us using the details below.
12. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by a revised date and will be effective as soon as accessible. We encourage you to review this notice frequently.
13. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at [email protected] or by post to: 7119, King Abdulaziz Road, Riyadh – 13312, Saudi Arabia.
14. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to, change, or delete the personal information we collect from you. To make such a request, please contact us. We will respond within 30 days.
Cookie Notice
This Cookie Notice explains how Ajer and its affiliates use cookies and similar technologies to recognize you when you visit our websites.
What are cookies? Cookies are small data files placed on your device when you visit a website, used to make websites work efficiently and to provide reporting information.
Why do we use cookies? We use first- and third-party cookies for technical reasons ("essential" cookies), and to track and target the interests of our users to enhance their experience.
How can I control cookies? You can accept or reject cookies via the Cookie Consent Manager or your browser settings. Essential cookies cannot be rejected. Rejecting cookies may restrict access to some functionality.
Cookie types we use include: essential website cookies, performance and functionality cookies, analytics and customization cookies (e.g., _ga), advertising cookies (e.g., __gads), and social networking cookies (e.g., _fbp). For any questions about our privacy practices, contact us at [email protected].
